Head of project delivery
West Sussex

Currently Remote | Employment type: Full-time

Role: Head of project delivery
Location: Worthing, West Sussex (currently remote)
Employee type: Full-time

Fresh Egg is seeking an experienced and high performing Head of Project Delivery to lead our project portfolio, which has increased in size and complexity as our client base continues to grow - especially at the enterprise level. This is an important senior hire, with overall responsibility for the planning, operational delivery and profitability of our full programme of projects.

As Head of Project Delivery, you will lead and develop our project management team, implementing controls to enable the management and mitigation of risk, and the escalation of issues where required. You will also proactively manage projects on an ongoing basis, to ensure knowledge of Fresh Egg’s client base, portfolio of services and project delivery processes is maintained and developed over time.

You will be experienced at scoping, planning and managing complex digital marketing projects to time and budget, working across different disciplines and involving multiple stakeholders, both internally and externally, including third parties. You will work closely with the client services and business development functions to ensure a high-quality delivery and excellent service across the whole customer journey.

You will have proven experience of building a strong project delivery strategy and robust processes and workflows to ensure consistency and efficiency in the way that we work. You will be highly numerate and understand all the nuances of a project P&L, ensuring that scope is managed concisely, and change control is executed profitably for the agency. You will bring experience to the table in reconsidering our project management charging structures and have experience in reviewing and recommending relevant project management technology to enhance our overall efficiency.

You will understand team dynamics and motivational theory and have a natural ability to bring out the best in people. You will have a confident coaching style of management and a strong track record in promoting and nurturing an open and constructive feedback culture. You will ensure that project learnings are discussed, captured and reported effectively across the agency, to drive improvements in scoping, quoting, and delivery.

The successful candidate will be highly organised with meticulous attention to detail, adept at multi-tasking and a master of prioritisation. You will bring proposed solutions to the table, rather than problems. You will have a high level of gravitas liaising with client-side project leads and senior agency and other third-party stakeholders. You will be a confident decision-maker, a skilled risk manager, calm under pressure, and passionate about delivering excellence from the beginning of a project, through to the end.

This role will offer the right person the chance to learn from an incredibly smart and talented team, whilst significantly contributing to the next phase of Fresh Egg’s growth at an exciting point in the agency’s development.

If you have the experience and motivation to take on this exciting challenge, we would love to hear from you!

Fresh Egg is among the leading digital marketing agencies in the UK. Our mission is to uncover customer challenges and transform them into digital success. We don’t employ cogs to fit into a machine; we employ exceptional individuals who can help us to outperform expectation consistently.

Skills, knowledge and experience…

  • Strong, proven experience managing high quality, profitable projects across a range of digital marketing disciplines
  • At least two years’ experience of leading and managing a project management function
  • Accurate, thorough and highly organised with excellent attention to detail
  • Experience of managing, developing, and nurturing a senior project management team
  • Experience of building successful functional strategy, roadmaps and processes
  • A passion for planning and keeping things on track
  • Strong decision making and risk management skills
  • Excellent written, verbal, planning and organisation skills. Excellent presentation skills and experience of facilitating senior meetings and workshops
  • Ability to build rapport and respect, particularly at senior level
  • Ability to motivate, inspire and collaborate effectively.

To apply, please send your CV to recruitment@freshegg.com or by using the form below.

Interested? Download the job description →

Apply for the Head of Project Delivery job role with Fresh Egg