About the role
Who we are and what we’re looking for…
Do you thrive on managing an array of projects to deliver maximum impact for your clients? If so, you could be our next Project Director.
As our client base continues to grow we are looking for a Project Director to join our thriving Project Delivery team. You will be responsible for directing, managing and coordinating high level, quality projects for Fresh Egg’s clients, understanding the strategic and commercial context of their business in order to influence and lead the delivery team throughout the day to day operational project management to time and budget. Within this role you will work with a variety of clients across different sectors and at all levels of seniority; no two days will be the same. You’ll be involved in everything from strategic advice through to more day-to-day operational elements.
Fresh Egg is among the leading digital marketing agencies in the UK. Our mission is to uncover customer challenges and transform them into digital success. We don’t employ cogs to fit into a machine, we employ exceptional individuals who can help us to consistently outperform expectation.
Key responsibilities
To support the pre-sales quoting, RFP submission and/or scoping of an opportunity to help ensure that the client’s expectations are achievable; offering advice from previous experience in relation to time and budget, resource needed, and duration of project
To be part of the pitch team with the role of demonstrating the value of project management as part of the work being proposed
To confirm the agreed scope of a proposed digital marketing project is defined correctly, with clear strategic objectives that meet the client objectives and translate that into a task driven project plan that is kept up to date
To manage a change control process as required against the original statement of work
To work with Resource management to advise on and secure the required allocation of resources, skills and expertise from within Fresh Egg and its agreed freelancer pool
To ensure that all teams working on a project have had a detailed handover and introduction to the project and overall objectives and deliverables before it commences
To quality assure that the project deliverables (i.e. project output) are to the appropriate Fresh Egg standard and format
To track and monitor the overall digital marketing project progress, resolving issues, initiating corrective action to avoid scope creep and escalating major issues with a solution upwards
To share relevant knowledge throughout the project with the client’s internal team/s, in order to add value and build a trusted and valued relationship with the client
To manage the operational activities of 3rd party providers as applicable i.e. providing guidance, checking invoices and confirming / signing-off deliverables
To maintain oversight and approval on any user acceptance testing deliverables (as applicable); approach, scope, sign-off criteria and ensure completion of operational acceptance testing activities
To proactively inform the relevant parties of new commercial opportunities that arise from existing clients
To recommend and implement project management systems or improvements where relevant
(As applicable) To line manage effectively through coaching style of management and to support them in achieving their objectives and overall career progression, carrying out day to day elements to include hiring, appraisals, 121 meetings, team meetings, personal development plans, identifying training needs and performance management
What you'll bring to us...
You will have a solid foundation of digital marketing knowledge and high-quality project management experience, including managing multiple projects concurrently. You will be responsible for producing statements of work, coordinating resource, tracking project performance, reporting on milestones and deliverables, and ensuring everything is run to time and budget.
Quality of deliverables will be paramount, whilst ensuring work is delivered profitably for Fresh Egg. In addition to your project management experience, you will have the ability to build relationships with and manage teams of technicians and specialists, have confidence in client communication at all levels, and proactively demonstrate the high value at all times.
You will have fastidious attention to detail, excellent problem-solving abilities, and thrive on multi-tasking, switching between projects and stakeholders.
Good knowledge and experience across our digital channels and disciplines
At least two years of project management experience at a similar level ideally within an agency environment
Excellent planning and organisation skills
Strong negotiation, conflict resolution, problem-solving skills
Strong written and verbal communication skills
Ability to build a strong rapport with clients, key stakeholders and internal teams
Good presentation skills and experience of facilitating - and leading where required - client meetings and workshops
Ability to motivate, inspire and collaborate effectively.
Ability to drive performance and clearly measure impact across all recommended activity
