Digital marketing driven by customer experience
Learn more about what we do
Our work
If the proof is in the pudding, then surely there's nothing better than hearing what some of our clients have to say about working with us.
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We generated valuable insights from audience research which helped the insurance provider deepen the engagement of its members.
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Our pivotal user testing for the local government’s new website increased the take-up of its online services.
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Our critical user research for the UK charity saved time and money on the scoping of a new website.
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We rebuilt the asset-based lender's website on a headless Content Management System (CMS) and improved site speed by 70%
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We developed a crucial digital transformation strategy for the UK charity and helped embed it across the organisation.
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Our content and search intent analysis identified multiple opportunities for the largest UK university to improve its web content.
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Our recommended user-research-based optimisation of the healthcare charity’s website increased online donations by 61%.
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Our audience research for a UK charity helped them drive measurable engagement across digital marketing channels.
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The innovative ideas from our split tests generated a 32% revenue uplift for the ecommerce website.
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We designed, developed and delivered a new SEO-friendly website on the Kentico platform for the e-learning provider.
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Our three-year digital marketing strategy gave the UK charity a raft of insights to better engage with donors.
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Our Google Analytics consultancy helped the children’s charity extract maximum value from their Google Ad Grant.
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We personalised and optimised the student application process on the UK university's website and increased new applications by 55%.
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We tested and evaluated a metered content system for the e-learning provider to help them turn website visitors into subscribers.
Our services include
Analytics, data and insight
Conversion rate optimisation
Search engine optimisation
Our blog
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Access exceptional talent at half the cost with tactical part-time hires
9 Nov 2023
![Emma Couling]()
Written by
Emma Couling![]()
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Customer experience discovery
Our award-winning approach to customer experience (CX) discovery is all about uncovering how the experiences of your customers affect your performance across all of your channels.
Our CX discovery process captures your expectations and then challenges them against the real-life experiences of your customers. It uncovers the stages of your customers’ journeys where they are faced with moments of despair or delight and identifies the solutions to help you transform their experience.
Learn about us
See our latest job opportunities
Fast track your digital marketing career
Start your digital marketing career with an engaging 12 month training programme in our Academy.
Learn the digital skills businesses need and build up experience working with our teams on real client projects and hopefully land a job with Fresh Egg or one of our amazing clients at the end of it!
Some of our client partners
