Content Director

People to learn from, caring people and people full of ideas (not to mention they can bake a mean cake). We, therefore, look after our staff and we’re all rewarded with, amongst other things:

• Early finish every Friday - the weekend starts at 3:00pm
• Input into our company goals – we are all asked for our opinions on where the company should be headed
• A structured training program - built around you, your personal development plan and skills aspirations
• Regular social events (to suit everyone) – quiz nights, escape games, barbecues, D&D, team get-togethers and our infamous Christmas party
• Workplace flexibility – tell us what suits your lifestyle
• Future thinking - enhanced pension contributions, critical illness and death in service packages
• Wellbeing support – financial wellness sessions, a wellness guide, employee savings and cycle scheme access as well as activities and an in-office gym
• Support for families - Enhanced maternity and paternity packages
• A structured induction program - We make sure we give you everything you need to learn about the different functions across Fresh Egg to hit the ground running

Full time/permanent
Location:  Worthing (hybrid) - office based 2 days per week
Salary:  happy to discuss on application

In this role you’ll take ownership of complex, multidisciplinary content programmes for our clients, while helping shape the future of content as a discipline within the agency.

This role is about doing two things brilliantly:

• Delivering high-impact content strategy and digital journey transformation for our clients
• Strengthening and evolving Fresh Egg’s content capability, standards and reputation in the market

You’ll act as one of our senior content authorities across the agency, working independently with senior client stakeholders and confidently guiding strategy, decision-making and delivery. Alongside this, you’ll support the Head of Content in evolving methodologies, governance frameworks and best practice across the discipline.

If you enjoy influencing at a senior level, leading complex projects and shaping how content drives measurable business impact, this is a role where you’ll have genuine ownership and visibility.

Fresh Egg is among the leading digital marketing agencies in the UK. Our mission is to uncover customer challenges and transform them into digital success. We don’t employ cogs to fit into a machine, we employ exceptional individuals who help us consistently outperform expectation.

• Leading complex, multidisciplinary content projects, particularly those involving digital journey restructuring and experience transformation.
• Acting as senior content lead across key accounts and retainers, setting strategic direction and ensuring consistently high standards of delivery.
• Translating client business objectives into clear, measurable content strategies aligned to user needs, search strategy and conversion goals.
• Working closely with UX, SEO, CRO, analytics and design specialists to deliver integrated, commercially-focused solutions.
• Facilitating workshops, discovery sessions and stakeholder meetings, confidently guiding senior clients without the need for oversight.
• Defining and evolving content methodologies, templates and governance frameworks to strengthen consistency and scalability across the discipline.
• Ensuring content strategies are supported by insight combining qualitative research, quantitative data and performance analysis.
• Establishing clear measurement approaches that demonstrate the impact of content on business outcomes.
• Contributing to new business opportunities, including scoping, proposal development and strategic positioning of content services.
• Identifying growth opportunities within existing accounts and supporting cross-sell and upsell initiatives.
• Supporting and mentoring content specialists, ensuring high standards and continuous professional development.

• At least 6 years’ experience in content strategy and design, mainly within an agency environment.
• A track record of delivering fantastic user-centred content work, informing strategy, implementation, and optimisation.
• A great blend of strategic thinking and hands-on delivery, with no hesitation getting stuck in.
• Deep understanding of existing and emerging content methodologies and frameworks. Confidence and capability operating as a senior specialist, leading complex projects and managing stakeholders independently.
• Clear, engaging communication skills, comfortable working with clients, senior stakeholders and internal teams.
• Commercial awareness, with experience demonstrating an ability to identify and nurture opportunities.
• A collaborative, curious mindset that fits with Fresh Egg's culture and values.