Research
Before we can design a solution, we need to understand who will use it and how.
We split our discovery in two to understand:
- the business and product
- your users and their needs
Experience design
We craft user-centered experiences that boost engagement, drive results and deliver impact for your brand.
Our approach
We transform complex challenges into best-in-class experiences.
We focus on usability, accessibility, and aesthetics to help our clients increase:
- conversion rates and sales
- SEO performance
- user and customer retention
Whether you need a complete redesign or incremental improvements, we can help you deliver exceptional results.
29%
increase in online sales for financial services client
60%
increase in donations for charity client
17%
increase in conversion rate for retail client
How we do it
We create innovative, intuitive designs that drive performance, hero your brand and delight your users in the process.
Collaborative design
Once we understand your users and business, we can start on solutions.
We work with your stakeholders in collaborative workshops where no idea is a bad idea.
Prototyping & testing
We build prototypes to validate ideas, challenge assumptions, and iterate quickly, before investing time and resources into development.
We start with a low-fidelity approach to keep everyone focused on the core user experience.
UI design
We create UIs that go beyond great aesthetics to deliver interfaces that:
- delight users
- drive conversions
- improve brand loyalty
Design systems
A great design system means you can create consistent, scalable experiences now and in the future.
We craft design systems tailored to your brand’s unique identity and the needs of your teams.
“Thank you for everything, you’ve made such huge impact to our digital presence is now something to be proud of and we’ve gone from being behind the market to being peer group leaders.”
Paul Hill - Director - Agria Pet Insurance
Our latest work
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29% sales increase for Agria
Through our transformation of the Agria Pet Insurance web estate with an Umbraco web build, we impacted a 29% increase in sales.
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New website doubles primary conversion rate
Headless rebuild of kfh.co.uk doubles primary conversion rate and increases Google crawl by 462%.
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55% student application increase
We personalised and optimised the student application process on the UK university's website, increasing new student applications.
Transform your digital experiences today
“Fresh Egg aren’t just an agency, they’re an integral part of our team and our organisation’s future. Fresh Egg’s data engineering, analysis and optimisation skills are helping us to connect up our customer journeys and understand what’s required to deliver market-leading customer experience. We can’t imagine working without them”
Stacey Kirby - Marketing Director - KFH
Why our clients love working with us
Design with impact
We refine complex processes into seamless journeys that increase conversions and reduce friction.
Brand building
We improve brand perception through brilliant digital execution of your visual identity.
Industry expertise
We’ve designed high-performing websites across financial services, retail, charity, and beyond.
We know what works in your industry and how to help you get results.
Flexible support
Either on a project basis or an ongoing design partner to complement your internal teams.
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Do you have a design project we can help you with?
Let's have a chat about it! Call us on 01903 285900 or use the form below.
See our helpful design resources
Do you have a challenge we can help with?
Let's have a chat about it! Call us on 01903 337 580