The Dimensions Framework

How to Conduct Effective Heuristic Reviews. Download Fresh Egg Dimensions, our free 28-page white paper, a rubric for conducting effective heuristic reviews.

The Dimensions framework is a set of seven analytical lenses that each capture a different aspect of user experience. You can use the framework to structure your heuristic reviews so that your observations are consistent and objective. The framework features the following seven helpful dimensions:

  1. Motivation
  2. Social signals
  3. Brain limits
  4. Biases and behavioural effects
  5. Content
  6. Friction
  7. Affect

The Dimensions framework

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