The National Health Service

Putting customer experience at the heart of helping Londoners on the journey to mental wellbeing for the NHS

Download our white paper
A Photo of a Women Sitting on The Train Looking Out The Window

A multi-award winning project


Download our FREE white paper

Our FREE white paper lifts the lid on the methodology of a groundbreaking research project we had the honour of working on with the NHS. It’s a project that puts our CX Discovery at the heart of how digital services could be used to improve the mental wellbeing of Londoners, educating and empowering them on their journey to self-help and self-care.

We are incredibly proud of this piece of work and the recognition it’s received. The approach and its implications for the NHS has been awarded by BIMA, The DRUM Search, DADI Awards and Wirehive.