An Introduction
to UX design

Our informative training session will help you power up your understanding of UX design and how to deliver successful projects. 

Register now

An Introduction to UX design

Next course: 11 August - Cost: £199 (inc. VAT) per person

Training conducted by:
Stephen Carpenter: Head of Design
Luke Hay: User Research Director

Course duration:
9:30 - 11:45am | 2hr 15min

Course summary

An introduction to UX with a focus on User Centred Design

This course is ideal for anyone wanting to understand the principles of a typical UX design process, focusing on placing user needs at the heart of your products and services. We will cover an end-to-end design process to help you understand how you can drive solutions forward through insight and understanding. The process will also demonstrate the tools, team and skills required to deliver successful UX design projects.

It will be run in two parts with a short break between them and finish with a valuable Q&A session.

What attendees will learn:

  • What is UX design – Introducing the process steps, typical team and skills required.
  • Results - What you can achieve with UX design.
  • Discovery – Understanding the problem space, business objectives and user needs.
  • Define – Iteratively design solutions with a team of experts (Not just designers).
  • Design – Designing for scale, consistency, and the future.
  • Delivery – Design doesn’t stop at the development stage.
  • Key takeaways and Q&A.

Who should attend this course:
The world of UX can be confusing and open to interpretation. Our training course is ideal for anyone looking to get a clear view of an achievable and practical UX design process.


Reserve your place on our UX design training course

Your trainers for the session

Stephen has been a commercial designer for the last twelve years, working on various projects, including environmental and wayfinding graphics for architectural spaces, branding, packaging, printed media and digital products/apps. One of his most notable career highlights was during his tenure as senior designer at Edelman, where he was the lead designer for Xbox UK. As part of this role, he designed campaign microsites and social media content (both static and video) and led the event design for the launch of the Xbox One. Before Fresh Egg, Stephen was Head of Design at Brighton-based agency The Unit. Here, he was responsible for all visual design output, from initial sketches to front-end development.

In early 2015, Luke joined Fresh Egg as a senior conversion strategist. He was responsible for analysing and improving the conversion performance of our clients’ websites. In 2017, he spent several months working in Sydney with Vodafone Australia, helping them upskill their digital team in CRO and embed a testing framework and culture across the business. Luke has since been promoted to User Research Director and is responsible for user behaviour analysis across many client accounts.

Luke Hay